Shipping Policy

Last updated: August 5, 2026

At Kurofade, we aim to process and ship every order as quickly and reliably as possible. This policy explains our order-processing times, available shipping options, tracking procedures, and what to do if a shipment is delayed, damaged, or lost.

Order Processing

Orders are typically prepared for shipment within 1–2 business days.

Business days are Monday through Friday and do not include weekends or federal holidays.

During product launches, promotional periods, holidays, or unusually high order volumes, processing may take longer. We will contact you by email if your order experiences a significant delay.

Shipping Options

Available shipping methods and rates will be displayed at checkout based on your delivery address and order details.

Standard Shipping

Standard delivery generally takes 3–7 business days after the order has been processed.

Expedited Shipping

Expedited delivery may be available for an additional fee and generally takes 1–3 business days after processing.

Shipping timeframes are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, service interruptions, or other circumstances outside Kurofade’s control may affect delivery.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 24 hours to update after the carrier receives the package.

Shipping Locations

Kurofade currently ships to eligible addresses within the United States.

We may also ship to P.O. Boxes and APO/FPO addresses when supported by the selected carrier.

At this time, international shipping is not available.

Shipping Costs

Shipping fees are calculated during checkout and may vary based on:

• Delivery destination

• Package size and weight

• Selected shipping method

• Current carrier rates

Any applicable shipping charges will be shown before you complete your purchase.

Taxes and Duties

Applicable sales tax will be calculated at checkout according to state and local requirements.

Because Kurofade currently ships only within the United States, international customs fees, duties, and import taxes do not apply.

Damaged Orders

Please inspect your order after delivery.

If an item arrives damaged, contact us promptly at support@kurofade.com and include:

• Your order number

• A description of the damage

• Clear photos of the item

• Photos of the shipping packaging

We will review the issue and provide the appropriate next steps.

Lost or Delayed Packages

If your tracking information has not updated or your package appears to be lost in transit, contact us at support@kurofade.com.

We will review the shipment details and may open an investigation or claim with the shipping carrier.

Kurofade is not responsible for packages that are marked as delivered by the carrier, stolen after delivery, or shipped to an incorrect address provided during checkout.

Incorrect Shipping Information

Customers are responsible for entering a complete and accurate shipping address.

If you notice an error, email support@kurofade.com as soon as possible. We will attempt to update the address, but changes cannot be guaranteed once the order has entered processing or has already shipped.

If a package is returned because of an incomplete or incorrect address, additional shipping fees may apply before it can be resent.

Returns and Exchanges

For details regarding returns, refunds, and exchanges, please review our Return Policy.

Contact Us

For questions about shipping, tracking, or your order, contact Kurofade at:

Email: support@kurofade.com